Terms & Conditions
Welcome to COUTURIER-AVE.COM. The term ‘Couturier Avenue’ ‘Couturier-ave.com’ or ‘us’ or ‘we’ refers to the owner of the website . The term ‘you’ or ‘your’ refers to online visitors or customers of couturier-ave.com website.
We have the right and may make changes to the terms and conditions at any time without any notice. It is advised that you frequently revise our terms and conditions.
Please read Terms and Conditions of couturier-ave.com website carefully.
The couturier-ave.com website can be used worldwide to order selections of local designers or Malaysian clothing line products directly online via the Internet.
Every international order can be executed and mailed worldwide. However, Couturier Avenue will not be responsible on any tax or extra charge of your country’s customs. This is the buyer’s responsibility to pay any tax or extra charge concerning customs. Couturier Avenue will not be responsible for any late delivery of the package caused by custom inspections or anything related to customs upon entering your country.
Every product in this website will be attached with a description of the product including the picture of the item, colour, code references, price per item and total amount of your order. You must ensure the information of the product carefully before confirming your order. After confirming your order, it will be sent to couturier-ave.com for processing.
We are not responsible for any errors or inaccurate presentation of the photographs caused by the restrictions of color reproduction of your computer.
All images and content of couturier-ave.com website are rightfully owned by Couturier Avenue. External usage of images and content from couturier-ave.com are prohibited unless with permission from us.
Offers of products are subject to availability and first come first serve basis. Sold out items will be clearly stated in couturier-ave.com.
- PRICING POLICY
The pricing of the products of couturier-ave.com are in MYR excluding the shipping costs. The price of the products can be viewed in other currency by clicking the “currency exchange” tool equipped in couturier-ave.com website.
Couturier Avenue reserves the right to alter the prices of products offered in the couturier-ave.com website at any time without prior notice. You will be charged based on the price displayed in couturier-ave.com during the ordering process.
The final step of the ordering process is to select payment method.
Once the order is accepted by Couturier Avenue, you will receive an email of receipt that contains your order details.
- YOUR MEMBERSHIP ACCOUNT
If you use our online services, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer to prevent unauthorized access to your account. You agree to accept responsibility for all activities that occur under your account or password. You have to ensure that the details you provide us with are correct and complete and inform us immediately of any changes in registration information.
- RETURNS & EXCHANGES
If you are not satisfied with the size, we can exchange the items for a different size subject to stock availability. All sales are final unless customer is not satisfied with the size. Refunds are not allowed. The customer can return the items to Couturier Avenue within 5 days(for local orders) and 10 days (for international orders). However, accessories include headbands are not returnable.
*Size varies from designer to another designer. Kindly check the measurement outlined in details.
Returns must be in original state together with the original receipt of your order and send to this address: C-3-5 (C-16-4), LEVEL 4, HABOUR CITY, JALAN PANTAI LAMA, 88100, SEMBULAN KOTA KINABALU, SABAH, MALAYSIA.
Shipping costs for return & exchange goods are not covered by Couturier Avenue.
*Couturier Avenue has the authority and right to determine whether the products are in original condition when returned to couturier-ave.com.
- SHIPPING AND DELIVERY
You will be given a choice of what kind of shipment method you prefer.
Delivery cost depends on the address given during the order was made.
Please refer to the link of Shipping Information.
The information contained in this website is for general information purposes only. The information is provided by Couturier Avenue and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products or services or related graphics contained on the website for any purpose. Any reliance you place such information is therefore strictly at your own risk. In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of the website. Every effort is made to keep the website up and running smoothly. However, Couturier Avenue takes no responsibility for and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
- LIMITATION OF LIABILITY
We shall not be liable for any indirect, incidental special or consequential damages, including, without restriction, loss of profits or other intangible losses, arising out of or in connection with your use or inability to use the website.
- LINKING TO THIS WEBSITE
Through this website you are able to link to other websites which are not under the control of Couturier Avenue. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
We are prepared to receive your complaints, comments and opinions of our products and services that we offer to satisfy you and better the quality of service of couturier.com.
- NO WAIVER
If you breach the terms and conditions and we take no action against you, we will still be entitled to use our rights and remedies in any other situation where you breach the TOS.
- GOVERNING LAW
All the terms and conditions stated in couturier-ave.com website is according to and relevant to Malaysian Law and the relevant courts of Malaysia will have exclusive jurisdiction.
- INTELLECTUAL PROPERTY RIGHTS
You do not have the right in anything related to the designs, trademarks, copyright and all intellectual property, materials in couturier.com website. Any reproduction, modification or distribution is prohibited and may result in civil and criminal penalties. You are not allowed to use the contents in couturier-ave.com for any organization or business purposes. You are not allowed to modify, translate, de-comply, dissemble or change any structure or software related to couturier-ave.com website or use any content in couturier.com website. You are only allowed to use the content in couturier.com with permission from couturier-ave.com. However, you are allowed to make a copy for your own personal use. Couturier-ave.com is a trademark belonging to Couturier Avenue.
No license or permission is granted to you to use these trademarks and contents in any way and you agree not to use these marks or any marks which are similar in colour without the written permission of Couturier Avenue.