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About the website

1. How do I shop online?

Shopping with Couturier-ave.com has never been easier!Browse the range of ready-to-wear and accessories from the comfort of your own home.

  • Shopping Bag

Use the Shopping Bag as you would in a shop! Simply "Add to Cart" the products that you would like to buy. Placing a product in your Shopping Bag holds no obligations! You can modify your total item at any time.

  • To view the contents of your Shopping Bag:

View the contents of your Shopping Bag at any time. Simply click on the shopping bag item(s) in the upper right hand corner of your page. From here, either continue shopping or click on "Proceed to checkout" to purchase the contents of your Shopping Bag.

  • To remove products from your Shopping Bag:

Click on the "Delete" button in your Shopping Bag. Please be aware that an item has not been properly deleted as long as it is visible in your Shopping Bag.

  • To fill in the billing information:

Kindly make sure you will enter the correct information details to Couturier-Ave.com. in order to avoid problems during the shipping processes. Couturier-Ave.com will be not responsible if there is any wrong billing information.

2. Payment methods

We happily accept online payment:
Visa/Mastercard, Mobile Money, Maybank2u, FPX(Maybank2u.com, Bank Islam, CIMB Clicks, PBeBank.com, Hong Leong Online Personal, RHB Bank, Webcash, MEPSCASH, Eon Bank.

Customer also can make offline payment by bank in to:

Account Name: COUTURIER AVENUE
Bank Name: Maybank
Maybank Account No: 560250113992

Please select the appropriate credit card during the payment process and fill in the required credit card details. Your credit card will only be debited once your order has been confirmed. If Couturier-Ave.com did not receive any payment within 24 hours your orders will be automatically cancelled.

3. Is there any risk involved in entering my personal details at www.couturier-ave.com?

Couturier Avenue online is a safe and secure site. Have a browse through our privacy policy, which outlines our standars in maintaining a secure and safe site and ensuring that your personal details are only utilized by Couturier Avenue.

4. How often is the website updated?

On a daily basis new fashion, entertainment, promotions, advertisements are updated and changed. This is to give you something new look at and read about most importantly and get inspired by! New arrivals in the online shopping appear at least once a week. There is also fashion update for special occasions. So do not forget to take a look to keep up to date with the latest fashion.

5. Where can I find out about upcoming trends, campaign and other news?

Couturier Avenue owned a blog that distributes news, fashion and activities which keeps Couturier Avenue's members up to date with all the latest trends, online offers and specials, mix and match, fashion focuses and promotions.

6. How can I work out what Couturier Avenue size I am?

XS  UK6
 
S     UK8

M    UK10

L     UK12    

8. Looking for the right size?

Size is specified in the size chart in the product description on the page of each designers. If your need further clarification please do not hesitate to contact us.

 
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